Frequently Asked Questions (FAQ)

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What does AAA certified mean?

For you this means you are guaranteed reliable, high-quality service – always performed by current ASE certified or by manufacturer certified technicians. These professionals are obligated to perform these repairs and services in compliance with industry standards. From routine service to major repairs, AAA’s Approved Auto Repair network is ready to meet your needs. El Shaddai Auto Collision Center & all nationwide AAA facilities have been thoroughly inspected and are tested annually to ensure they meet – and often surpass – the stringent, demanding quality service criteria established by AAA.

What is Auto Collision Repair?

Auto collision repair is when trained automotive technicians fix the damaged parts and bodies of cars and other vehicles that have been damaged by accidents, weather, or other incidents. Collision repair can include dent removal, scratch removal, auto glass replacement, paint matching, straightening out bent metal, replacing doors or panels, auto detailing, and more. Many technicians also work directly with insurance providers to make sure any work is covered.

Ideally, when you come in for auto collision repair, your chosen technician will be able to repair your car so it looks the way it did before the damage. In some cases, they may offer additional detailing to make it look as good as new. Detailing can involve minor scratch buffing, repainting, wax, polish, interior repairs, and other small jobs that refresh the car and make it look its best. When most people come in for collision repair, they’re looking for more extensive work. Car accidents can result in anything from tiny dents to completely totaled cars. There are a lot of different things that can go wrong in a collision – shattered windshields, bent frames, broken axels, torn bumpers, and so much more.

At El Shaddai Auto Collision Center, we use a variety of tools to help with the job, including the latest in dent removal and repair technology. We include free auto detailing for our customers as a thank you for their business. Our work speaks for itself, along with our many customer reviews about the quality of our service. We are OEM Certified by Chrysler, Dodge, Jeep, RAM, MOPAR, SRT, Ford, Hyundai, Infinti, Nissan, Kia, Honda, Acura and more. Our auto technicians will make sure your car looks as good as the day you drove it off the lot. Have other questions about auto collision repair? Just let us know.

How do I find the right Body Shop?

Are you in need of a good auto body shop to fix your car following an accident? Finding a collision repair shop is easy, but making sure you find the right one can take a bit more time, effort, and consideration.

The days and weeks following a collision can be stressful. You deserve to work with someone who will get the job done right the first time, and who will provide top-quality service at a reasonable price.

So, without further ado, here are 6 tips on how to choose a collision repair shop:

1. Ask Your Family and Friends

Most people have worked with an auto body shop at one time or another. That’s why asking your family, friends, coworkers, or acquaintances for referrals is a great place to start. If your friend is raving about the great work a particular shop did on his car, it’s probably worth checking them out. Just be careful to still do your due diligence, ask plenty of questions, and look into your other options as well.

2. Read Reviews

When you’re trying to find a quality auto body shop, reviews are an excellent resource. Take the time to visit some trusted online sources and get a sense of what other customers are saying. Oftentimes, you’ll be able to find before-and-after pictures and detailed descriptions of the work that was done and the level of professionalism the customer experienced from the shop.

3. Check With Your Mechanic

If you have a trusted mechanic, it’s a good idea to ask them if they have any recommendations, as they undoubtedly deal with auto body shops on a regular basis and may have a few for you to check out. Of course, it’s still important to take the necessary care and do your own research, but checking with your mechanic is a great place to start.

4. Look for Certified Technicians

The best auto body shops employ qualified industry professionals. This means they’ve been certified by associations like the Inter-Industry Conference on Auto Collision Repair (I-CAR). The best collision repair shops will also be certified collision centers for individual makes and models. For example, a Tesla-Approved External Body Shop means that a collision center is certified for body repairs. Most auto body shops will proudly reference these certifications on their websites or display them in their waiting areas.

5. Ask the Right Questions

There’s nothing wrong with asking questions, and a good collision repair shop will not only answer them but welcome them. Here are some questions we recommend asking any auto body shop you’re considering working with:

  • Do you provide written estimates?
  • Do you offer warranties?
  • Do you work directly with insurance companies?
  • What is your estimate process?
  • What lot security measures do you have in place?
  • What can I expect in terms of turnaround time?
  • What are your payment policies?

It’s also a good idea to ask more specific questions about the particular work you need to be done. For example, how often do they do those types of repairs? Can you expect your vehicle to look like it did before the accident?

6. Trust Your Gut

It doesn’t matter how many positive reviews you’ve read or how many certifications a shop has; if you don’t feel good about leaving your car with a particular shop, don’t use them. You deserve to feel confident that your vehicle is in good hands and that whatever shop you choose is going to get the job done right the first time. If you feel like something’s wrong or you don’t feel like you can trust them, there’s probably a good reason. There are other shops out there and it’s worth taking the time to find the right one.

What is Auto Collision Repair?

Auto collision repair is when trained automotive technicians fix the damaged parts and bodies of cars and other vehicles that have been damaged by accidents, weather, or other incidents. Collision repair can include dent removal, scratch removal, auto glass replacement, paint matching, straightening out bent metal, replacing doors or panels, auto detailing, and more. Many technicians also work directly with insurance providers to make sure any work is covered.

Ideally, when you come in for auto collision repair, your chosen technician will be able to repair your car so it looks the way it did before the damage. In some cases, they may offer additional detailing to make it look as good as new. Detailing can involve minor scratch buffing, repainting, wax, polish, interior repairs, and other small jobs that refresh the car and make it look its best. When most people come in for collision repair, they’re looking for more extensive work. Car accidents can result in anything from tiny dents to completely totaled cars. There are a lot of different things that can go wrong in a collision – shattered windshields, bent frames, broken axels, torn bumpers, and so much more.

At El Shaddai Auto Collision Center, we use a variety of tools to help with the job, including the latest in dent removal and repair technology. We include free auto detailing for our customers as a thank you for their business. Our work speaks for itself, along with our many customer reviews about the quality of our service. We are OEM Certified by Chrysler, Dodge, Jeep, RAM, MOPAR, SRT, Ford, Hyundai, Infinti, Nissan, Kia, Honda, Acura and more. Our auto technicians will make sure your car looks as good as the day you drove it off the lot. Have other questions about auto collision repair? Just let us know.

ADDRESS

7853 S. Western Ave. Los Angeles, CA

PHONE

1-800-970-7453

EMAIL ADDRESS

support@elshaddaiauto.com

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